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Patriot Day - Remembering the 9/11 Attacks 20 Years Later


September 11 Anniversary Bio-One Remembers

Twenty years have passed, and yet the the surprise, anguish, horror, and disbelief of Tuesday, September 11, 2001 is forever imprinted in our minds and hearts. We united as a country and held each other close. As call centers were overwhelmed and cell services were drowning in volume, we desperately reserved hope for loved ones, team members, neighbors, and those we've never met. We lit candles, wrote songs and poems, and stood under an eerily engine-free sky.

First responders ran toward danger, many giving all. Twenty years later, their children have continued the tradition of service and sacrifice. [Two decades later, more children of 9/11 victims are joining the FDNY than ever before. - New York Daily News] 

Memorials and museums have risen with artifacts and stories of heroism. Most recently, the National Law Enforcement Museum re-opened with their Post - 9/11 Exhibit, showcasing 20+ artifacts that include airplane fragments from Flight 93, a steel beam from the World Trade Center, a limestone block from the damaged section of the Pentagon and part of the damaged food cart from Flight 93 when passenger Todd Beamer famously said, “Are you ready? OK. Let's roll.” 

Above all, we promised to #NeverForget. 

To honor the 20th Anniversary of 9/11, we asked Bio-One owners across the country to reflect on that fateful day. Below are their stories. 

National Law Enforcement Museum Post 9/11 Exhibit
Photo taken at the National Law Enforcement Museum Post-9/11 Exhibit.

I am a retired FDNY fireman. I was assigned to Squad 41 in the South Bronx. We lost everyone, all six, working that insane day. Me and the rest of the crew were down at the WTC site by 12:30 on 9/11. I worked down at the site for over 56 hours before we broke up into sections and teams. Long story short I was basically working at the WTC site for the next nine months. It seems like yesterday and way to many stories and close calls and everything to say in a post.

Owen McGovern, Bio-One owner in Eugene, Oregon

On September 11, 2001 I was in Tampa Florida at a training for work. Was in a conference room with glass walls and there was a tv on outside the room that I can see and saw the broadcast of the 2nd plane hitting. Also took us 4 days to get back to Connecticut because all flights were cancelled.

This year we are sponsoring the Southern Arizona Law Enforcement Foundation golf tournament on Sept 11 2021. 

David Scott, Bio-One owner in Tuscon, Arizona

I was in Lakewood, Ca just getting up and getting ready to go to school. My aunt worked in tower 2 so we were all franticly trying to call her. By the grace of God, she was not at work. She was at an OB appointment when it happened.

This year, we will be participating in a stair climb which is the number of stairs in the twin towers as well as participate in a golf tournament to raise money and awareness.

Rebecca Wallace, Bio-One owner in Flagstaff, Arizona 

I was in between classes in high school in NY, laughing with friends and not a care in the world. Little did I know the ever lasting effects this tragic event would’ve had on my life. Teachers turned on the news in class. Just as the second plane was hitting. Juan and I were in school (yes we went to HS together lol). And I knew then he was in it and would sacrifice to fight back for our country. Even 20 years later, feels like yesterday. He joined the Marine Corps. We lost many friends, even still having to say goodbye to this day. All from the events of that one very sad day.

It’s a very somber day for me. No events. Just spending time with my kids and Juan. There is the 2021 Tunnel to Towers 5K Run & Walk in New York City Sunday, September 26, 2021, that I would love to do participate in. But, to be honest, going into the city scares me.

Very emotional day for all Americans. Hits my NY heart extra hard.

Nicole Morales, Bio-One owner in the Tri-State area (New York, New Jersey, and Pennsylvania) 

I was at home in Denver with our 2 young sons, while Gregg Chiasson was in Manhattan on business. He had a flight later that day, which of course did not happen. We were unable to connect with each other for hours that day. This was frightening to me. Gregg's experience was live there in Manhattan. I'm so thankful that he was safe and made it home eventually.

Cheryl Chaisson, Bio-One owner in Denver, Colorado

I was on my way to Tulare Western HS driving in my 1987 Dodge Ram50 truck to work. I remember hearing about it on the radio and I was in disbelief. Needless to say, I had to get ready to teach 160 HS students math and chemistry throughout the day. I don’t know if I made the right choice, but I decided to treat it like a regular day and went about teaching. As a young 29 year old, the gravity of the situation didn’t hit me like most. Other than saying a few prayers throughout the day, I spent the day teaching the best I could and gave student an opportunity to ask questions if it came up.

Armand Amoranto, Bio-One owner in Oceanside, California

I was in Moscow Russia attending my first year of college. First time away from home. We had a math lecture and all of a sudden they turn on TV and we all stared in disbelief. We don’t know what is going on, we all thought it’s the beginning of world war 3. There were about 300 people in a room and we all stood up. Scary time. They sent us all home because no one including professors can concentrate but being scared on what’s next.

Viktoriya Gonzales, Bio-One owner in Milwaukee, Wisconsin

Bio-One Patriot Day September 11

Having been closed due to the pandemic, the National Law Enforcement Museum and Memorial (NLEMM) re-opened with the new Post-9/11 Exhibit: The Evolution of American Law Enforcement. On August 26, Bio-One was invited to a private opening reception to get a first-look and remember the brave men and women who ran toward danger 20 years ago. 

As described on the NLEMM websitethe Post-9/11 exhibit marks the 20th anniversary of 9/11 and honors the officers who rose to the challenge that day. This will be the first exhibition to focus on the significant changes to U.S. law enforcement that occurred in the aftermath of the 9/11 attacks.

One of the most impactful displays in the exhibit is a wall of photos depicting all the members of law enforcement who died as a result of 9/11. As described by Police1.com, 72 officers killed on September 11, as well as 236 officers who died of illnesses contracted while working in the hazardous conditions at the WTC.

There are 20+ artifacts on display that include airplane fragments from Flight 93, a steel beam from the World Trade Center, a limestone block from the damaged section of the Pentagon and part of the damaged food cart from Flight 93 when passenger Todd Beamer famously said, “Are you ready? OK. Let's roll.” (Police1.com

Bio-One is a proud 2021 corporate partner of the museum. To learn more about the exhibit and how you can help preserve the history of law enforcement, visit NLEOMF.org.

Bio-One Weekly Wrap-Up Summary of Biohazard Work

Bio-One answers the call to help our community and remediate a variety of scenes. From hoarding, crime scene cleaning, or simply giving back, we'd like to bring you into the Bio-One world by sharing stories of the unique and important work we do.

Here is this week's Weekly Wrap-Up.

Arizona Law Enforcement Grant - Voting Ends August 15

Voting for the 2021 Bio-One AZ Law Enforcement Grant is almost over. Don't miss your chance to vote for an AZ law enforcement agency! First place receives a $5,000 grant from Bio-One and second place will receive a complimentary brats and burgers catered BBQ. 

Last year, congratulations went to the Snowflake Taylor Police Department. The $5,000 allowed them to purchase 15 fully stocked Modular Trauma & Bleeding First Aid Responder Kits, enough to equip every patrol vehicle! 

Thank you to the AZ Bio-One offices for making this possible!

National Law Enforcement Museum Post - 9/11 Exhibit

Bio-One, Inc. is a sponsor of the newest exhibit at the National Law Enforcement Museum, Post - 9/11: The Evolution of American Law Enforcement

As described on LawEnforcementMuseum.org:

Since 9/11 law enforcement has come together – in partnership with other agencies, the private sector, and the general public – to help make us all safer. In response to the threats raised by 9/11, law enforcement has seen changes in the areas of intelligence collection and analysis, interagency partnerships and information sharing, technology and innovation, training and preparation, and community engagement.

The National Law Enforcement Museum will present a new exhibition to mark the 20th anniversary of 9/11 and honor the officers who rose to the challenge that day. This will be the first exhibition to focus on the significant changes to U.S. law enforcement that occurred in the aftermath of the 9/11 attacks.

The exhibit opens August 27, 2021 and tickets are available for purchase

To learn more about the exhibit, register for the August 19 virtual conversation The Post-9/11 Story: Questions, Reflections, and a Museum Exhibit. This program will pull back the curtain on the behind-the-scenes conversations that go into crafting an exhibit about the 20th anniversary of the 9/11 attacks and life since. Learn more and register here! 

The Post-9/11 Story Sponsored by Bio-One

What to Ask Before Hiring a Crime Scene Cleaner

New blog post! Today, there are hundreds of companies that advertise crime and trauma scene cleaning, and a simple Google search may prove overwhelming when you're experiencing one of the most traumatic moments in your life.

To help, we've listed pre-qualifying questions to ask before choosing a crime and trauma scene company. Here's a link to our recent blog post! 

Bio-One Weekly Wrap-Up Summary of Biohazard Work

Bio-One answers the call to help our community and remediate a variety of scenes. From hoarding, crime scene cleaning, or simply giving back, we'd like to bring you into the Bio-One world by sharing stories of the unique and important work we do.

Here is this week's Weekly Wrap-Up.

NATIONAL NIGHT OUT

On August 3, Bio-One teams participated in their local National Night Out, an annual crime prevention event and community-building campaign that promotes police-community partnerships.

Check out these National Night Out Facebook posts from Bio-One teams in Marion County and Des Moines!

U.S. POLICE AND FIRE CHAMPIONSHIPS

Bio-One was the Presenting Sponsor of the 2021 U.S. Police and Fire Championships and we were thrilled to meet first responders all over the U.S. To see the action, scroll through our Bio-One Inc Instagram Highlights

Here's a sneak peek! 

U.S. Police and Fire Championships Presenting Sponsor
FDNY Barbell Club at the U.S. Police and Fire Championships
Family enjoying props at the Bio-One booth at the U.S. Police and Fire Championships
U.S. Police and Fire Championships Cornhole Boards
Bio-One President Brian Brinegar Speaking During the Athlete's Reception

IN THE NEWS

In case you missed it, Bio-One has been in the news! Here's the latest from Franchise Times and The Denver Gazette

Bio-One, Inc to Partner with Law Enforcement Officers Memorial Fund in Honoring American Law Enforcement. Commitment includes corporate partnership and support of future exhibits.

Bio-One, Inc., America’s first crime and trauma scene cleaning franchise, has partnered with the National Law Enforcement Memorial Fund to contribute to its mission in honoring American Law Enforcement. 

Bio-One Inc. operates in 41 states with over 100 locations and is committed to providing service in suicide and homicide clean up, hoarding remediation, homeless encampment clean-up, urine and feces removal, and more. With the motto, Help First, Business Second, Bio-One provides high-level decontamination and biohazard cleanup services while offering clients the privacy and compassion needed at difficult times.

“Bio-One has always been an avid supporter of first responders and the decision to align ourselves with the National Law Enforcement Officers Memorial was second nature,” said Nick-Anthony Zamucen, founder of Bio-One Inc. “As last responders, Bio-One works closely with law enforcement officers across the country to serve community members in their greatest time of need. We value their relentless dedication and sacrifices to support the community, and it’s our honor to support the history and the future of law enforcement.”

Headquartered in Washington, D.C., the National Law Enforcement Memorial Fund built and continues to maintain the National Law Enforcement Officers Memorial – the nation’s monument to law enforcement officers killed in the line of duty. The Museum tells the story of American law enforcement through exhibits, collections, research and education.

“We are so thankful for Bio-One’s corporate partnership and their continued support of the Memorial Fund,” said Marcia Ferranto, CEO of the National Law Enforcement Memorial Fund. “This partnership will further bolster the Memorial Fund’s mission of honoring America’s Law Enforcement, as well as provide support for the Museum’s upcoming exhibition opening in September. We are grateful for their commitment.” 

National Law Enforcement Officers Memorial Fund
Nick-Anthony Zamucen Quote National Law Enforcement Officers Memorial Fund Partnership
Bio-One National Law Enforcement Officers Memorial Fund Silver Partnership

About the National Law Enforcement Officers Memorial Fund

Established in 1984, the National Law Enforcement Officers Memorial Fund is a nonprofit organization dedicated to honoring the fallen, telling the story of American law enforcement, and making it safer for those who serve. The Memorial Fund maintains the National Law Enforcement Officers Memorial in Washington, D.C., which honors the names of all of the 22,611 officers who have died in the line of duty throughout U.S. history.  


Bio-One Weekly Wrap-Up Week 7 Thin Gold Line Help First Business Second

Bio-One teams across the U.S. answer calls to help their communities and remediate a variety of scenes. In our new blog series, we'd like to bring you into the Bio-One world by sharing stories of the unique and important work we do for local communities.

Here is Week 7 of our Bio-One Weekly Wrap-Up. 

Thank You to the Thin Gold Line

The second week of April is a time to celebrate and thank telecommunications professionals who dedicate their lives to serving the public. Often called the thin gold line, 911 dispatchers are true heroes behind the scenes

Coast to coast, Bio-One teams found fun and unique ways to recognize the Thin Gold Line. 

Bio-One Helps Homeless Man with Vehicle Clean Up

This week, News San Diego reported "Homeless man's story inspires San Diego mom to enlist community's help", featuring Rene Flohr and Nicki Chipp-Flohr, owners of Bio-One. The Bio-One duo spotted a NextDoor post asking for anyone who could help 79 year-old, Les, who had been living out of his vehicle and was recently diagnosed with skin cancer. His vehicle was floor to ceiling full of items, and Bio-One was ready to help clean and disinfect the vehicle so it could be sold or donated. 

In a message to Bio-One owners, Nicki said, "I am very proud of what we are doing to help someone. I thought you’d all appreciate it, since we live the Bio-One motto of #helpfirstbusinesssecond." We couldn't agree more! 

Read the entire story on News San Diego. 

A "Week in the Life" at Bio-One

The Bio-One team in Tuscon, AZ had a busy week with work ranging from COVID-19 disinfections, mold remediations, bird dropping clean up, medical waste disposal, suicide remediation, and more. 

If you've ever wondered what it takes to be a crime and trauma scene cleaner, we recommend read through the Tuscon team's Weekly Wrap-Up! 

Crime and Trauma Scene Cleaners at Bio-One

Bio-One Weekly Wrap-Up Week 6 Crime and Trauma Scene Cleaning COVID-19 Disinfection

Bio-One teams across the U.S. answer calls to help their communities and remediate a variety of scenes. In our new blog series, we'd like to bring you into the Bio-One world by sharing stories of the unique and important work we do for local communities.

Here is Week 6 of our Bio-One Weekly Wrap-Up. 

Cherokee County Biohazard Remediation 

Lives in the Atlanta area were forever altered on Tuesday, March 16, 2021 after a shooting spree at three metro Atlanta spas left eight people, including six Asian women, dead within the span of 45 minutes. 

Our hearts and sympathies are with everyone impacted by this tragedy.  

Two weeks after the tragic events in Atlanta took place, Bio-One answered the call to remediate the spa in Cherokee County. Led by Michele O'Brien and Rebecca Phillips, the Bio-One team provided a quick response and thorough decontamination. Read more in our recent blog post. 

Bio-One Cherokee County Massage Parlor Biohazard Remediation

Tragedy in Rock Hill, South Carolina

As details from the tragedy in Rock Hill, South Carolina unfold, one Bio-One team paid special tribute to the victims, first responders and other local law enforcement officials. Bio-One owners, John and Jen Symons, live in Rock Hill and experienced the police response first-hand. "It's a tight-knit community. We just can't believe it," said Jen Symons. 

Their team is currently in communication with local law enforcement, and activity supporting neighbors through this difficult time. 

COVID-19 Disinfection at Dojo

This week, we're spotlighting the Atlantic City team where they are regularly disinfecting Ganguly's Mixed Martial Arts. According to Bio-One owner, Victor Russomanno, "We are contracted with a local martial arts studio to disinfect them weekly. In addition to their in-house protocol, we use an electrostatic sprayer to ensure maximum coverage and protection, to ensure those who are training are staying safe through our efforts."

Across the United States, Bio-One teams actively disinfect local businesses, government buildings, and residents in the fight against coronavirus. Learn more about our COVID-19 disinfection process. 


Bio-One Weekly Wrap-Up Week 4 Hoarding Trauma Scene Back the Blue

Bio-One teams across the U.S. answer calls to help their communities and remediate a variety of scenes. In our new blog series, we'd like to bring you into the Bio-One world by sharing stories of the unique and important work we do for local communities.

Here is Week 5 of our Bio-One Weekly Wrap-Up. 

Chocolate Spill Makes for a Sweet Cleanup

In Scranton on March 25, Juan and Nicole Morales received a call for a "chocolate" cleanup. Assuming this was code for a sewage back-up, they rushed to scene to find a different situation entirely. Approximately 100 gallons of milk chocolate had spilled, covering asphalt outside a local business.

This is certainly the sweetest smelling job a Bio-One office has ever taken, but Nicole clarified, "That smell was nice for the first few minutes but at the end I felt sick. Good thing we had an awesome team that pushed through and got this done!" 

After scraping the chocolate with a forklift and pressure washing the area, the Bio-One team received a five-star review. Well done!  

Bio-One Milk Chocolate Spill Review
Bio-One Milk Chocolate Spill Before and After

Behind the Scenes with Citizen's Academy

Many Bio-One owners sign up for their local Citizen's Police Academy to acquaint themselves with the activities of their local police department. This week, Bio-One owner, Ginger Akemon, in Jacksonville, FL earned her Citizen's Police Academy certificate from the Clay County Sheriff's Office

"Definitely a learning process. Each County has their own, my goal is to go to each county's classes. This was 10 weeks long and over an hour drive each way, but well worth it, " said Ginger. 

Hoarding Transformation in Long Beach

In Long Beach, the Bio-One team has been working hard on several hoarding projects. These before and after pictures show the detail and expertise our teams bring to each job.